Shipping Policy
Shipping Overview
We currently ship throughout the United States and select international destinations using USPS and UPS. All shipments include tracking and insurance to help ensure your order arrives safely.
Domestic Shipping (United States)
Free Shipping
- Original artwork
- Orders $60 and up
Flat Rate Shipping
- $6.95 for orders under $60
Original Artwork Note
A daytime delivery address is required for original artwork, as it ships with signature confirmation.
U.S. Territories & Military Addresses
We ship to Puerto Rico, Guam, the U.S. Virgin Islands, and APO/FPO addresses.
Shipping for these destinations is invoiced separately after checkout.
Shipping Discount:
$20 off orders over $100.
International Shipping (Canada, UK, Germany & Spain)
International orders are welcome.
Because shipping rates vary based on product size and destination, shipping is invoiced separately after your order is placed.
If you would like a shipping estimate before ordering, please email me at info@reneereidcreations@gmail.com.
Shipping Discount:
$20 off international orders over $100.
Please note that customs duties, VAT, and local import taxes are the buyer’s responsibility.
Processing Times
| Product | Processing Time |
|---|---|
| Original Artwork | 5–7 business days |
| Art Prints | 5–10 business days (made to order) |
| Framed Artwork | Up to 14 business days (made to order) |
| Third-Party Items (Calendars, Mugs)* | 3–5 business days |
These items are professionally made and shipped separately from my studio items. If ordered together with other products, they will arrive in a separate package. Shipping is included in the listed price.
Packaging & Delivery
- Original and Framed Artwork: Wrapped securely in protective materials and boxed.
- Art Prints: Packaged flat with a sturdy backboard and mailer.
- Third-Party Items: Shipped directly from the printing partner in protective packaging.
- All Other Items: Carefully packaged and shipped from my studio using eco-friendly or recycled materials when possible.
Address Accuracy
Please double-check your shipping details before placing your order.
Refunds for returned or undelivered packages will exclude original shipping costs.
If reshipment is needed due to an incorrect address, additional shipping charges may apply.
Lost or Damaged Packages
All shipments include insurance.
If your package is lost or arrives damaged, please contact the shipping carrier (USPS or UPS) to file a claim.
If you need assistance with the process, please email me at info@reneereidcreations.com and I’ll be happy to help.